Frequently Asked Questions
Question: Who comes to the Flathead Food Bank?
Answer: In 2016, 30% of our customers were children and 18% were senior citizens. 38% of our customers are families with children and % of our customers are single parent households.
Question: Where do you get your funding?
Answer: Our money comes from many places, including: private donations from the community, businesses, grants, fundraising events, and United Way. For more information, look at the financial information on our donate now page.
Question: Where are your pantry locations?
Answer: Please see our locations page for that information.
Question: How often can I come and get food?
Answer: Our customers can come to the food bank 12 times per year, but no more than once per week. Seniors over 60 are allowed to come 24 times per year, but no more than once per week.
Question: I heard you have a thrift store. Where is it?
Answer: The Flathead Food Bank opened Second Helpings thrift store in the Gateway Community Center. It is right next to the Flathead Food Bank at 1203 Hwy 2 West, Suite 1. For more information, call 752-SAVE or download the brochure here.
Question: We already have thrift stores in Kalispell. How are you different?
Answer: We are different than other thrift stores in the area for a couple of reasons. First, all of the money from Second Helpings stays in the community. 100% of the proceeds from Second Helpings will help feed the hungry in the Flathead. With the help from the thrift store, the Flathead Food Bank will be more sustainable in the future. Next, Second Helpings is a great community partner. We work with many community partners to ensure our success. Additionally, we offer a high quality inventory at competitive prices that will keep you coming back for bargains.
Question: I have a job, and an income, but I still cannot provide for my three kids, Can you help us?
Answer: In one word, yes. Most of our programs have an income threshold that you cannot exceed to be eligible, however our staff can assist you in emergency situations, and make suggestions for additional social services. To see program eligibility requirements, please visit our programs page.
Question: What if I am over the income requirements?
Answer: If you are over income, please call us at 752-3663 so we can discuss any options we may have for you.
Question: When I come to the Flathead Food Bank, how much food can I get?
Answer: We give out a three day supply, which is an average of 21 pounds of food per person.
Question: I have a baby who needs formula and diapers and they are not stocked in your pantry. Where can I get those items?
Answer: We distribute formula, baby food, and diapers when we can. Please ask an interviewer at the pantry if there are any in stock.
Question: I also need pet food. Do you have any?
Answer: We get pet food (cat and dog food) sometimes. It is available in the pantry when we have it.
Question: I can't/don't drive, do you deliver?
Answer: We do not have the ability to provide delivery for normal pantry usage. Residents age 60 and over may qualify for our Senior Commodities Program, currently the only program with home delivery. Our Kalispell location is convenient to the bus route. We have other suggestions to help you access the pantry. Please call for questions.
Question: What kind of food can I donate?
Answer: We always appreciate food donations! We accept food that is found in a grocery store. As a general rule, if the food is high enough quality to feed to your own family, it is high enough quality to meet our needs. We love fresh fruits & veggies and can take your wild game that is commercially processed.